Privacy Policy
[Pending lawyer review — last updated May 2026]
1. Introduction
North Star Solutions LLC ("North Star Solutions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at northstarsolutions.ai and submit inquiries through our contact form.
2. Information We Collect
Information You Provide Directly
When you submit a contact or inquiry form on our site, we may collect:
- Your name and email address
- Your organization name and type
- Organization size information
- Information about your goals and challenges (as you describe them in free-text fields)
- Your preferred contact method
- Whether you are currently evaluating an AI procurement
Information Collected Automatically
We may collect limited technical information when you visit our site, including:
- Cookie consent preferences
- Theme preferences (light/dark mode)
- Standard web server logs (IP address, browser type, pages visited) if analytics are configured
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and arrange fit calls
- Provide you with information about our services
- Improve our website and service offerings
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Email Communications
When you submit a contact form, we send email notifications using Resend (our email service provider). Your contact information is transmitted to Resend solely for the purpose of delivering these transactional emails. We do not use your email address for unsolicited marketing communications without your consent.
5. Data Storage
Contact form submissions are stored in a secured PostgreSQL database. We retain this information for the duration reasonably necessary to respond to your inquiry and maintain our business records.
6. Cookies
Our website uses minimal cookies:
- Cookie consent flag: Records whether you have acknowledged our cookie notice
- Theme preference: Stores your light/dark mode preference
If Google Analytics or similar analytics tools are configured, additional analytics cookies may be present. We will update this policy when analytics are enabled.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate information
- Deletion: The right to request deletion of your personal information
To exercise any of these rights, please contact us at info@northstarsolutions.ai.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
North Star Solutions LLC
Email: info@northstarsolutions.ai